Onsite IT Services in KL & Selangor, IT Support & Maintenance Package

Running an office of 8 to 10 PCs without a dedicated IT department? Our IT Support & Maintenance Package gives you overall support, service, and repair of all computer devices, from RM390 to RM590, backed by unlimited onsite visits whenever something breaks down. See the full details on our Onsite IT Services in KL & Selangor listing.

WhatsApp or contact us directly with your office size and current setup, and our technicians will confirm the right package before anything is agreed.

Package Overview

IT Support & Maintenance Package (8–10 PC), RM390 – RM590

• Overall Support, Services & Repair: Covering all computer devices in the office.
• Email & Hosting Support: Setup, maintenance, and troubleshooting of email and hosting services.
• Onsite Preventive Maintenance: Every 2 weeks, carried out by department.
• Unlimited Onsite Visits: For any breakdown, upon being called.
• Unlimited Phone, Email & Remote Support: Response within 3 hours.

Scope of Job

1. Network / WiFi / Internet maintenance and service. See our related Office Network Setup & Upgrade Services listing.
2. Printer connection troubleshooting and support.
3. Relocation of computers within the same branch.
4. Computer hardware and application issues, troubleshooting and service.
5. Setup, edit, or remove emails, hosting accounts, and domain names.
6. Preventive maintenance for each computer.
7. Monitoring and removal of unauthorized files and software.
8. Computer software management and standardization.
9. Monthly reports provided to management on all work done.

Complimentary Extras

• Motherboard CMOS Battery Replacement: Complimentary, once annually, if necessary.
• Physical Clean-Up of Computers: Complimentary, every 3 months, if necessary.

What's Not Included

Not sure if your office fits the 8 to 10 PC package, or needs something smaller or larger? Check our FAQ page, or contact us directly and our technicians will advise you before anything is agreed.

Package Pricing & Response Time

Ready to sign up? Enquire directly through our Onsite IT Services in KL & Selangor listing.

KLCS Branch Locations in KL

This package is available from all KL Computer Services branches across Kuala Lumpur and Selangor. Find the nearest branch below, each location also covers the surrounding areas listed next to it:

Search “KL Computer” on Waze or Google Maps to navigate directly to us. This package pairs closely with our Outsource IT Support and Maintenance for Small Businesses listing.

Other Onsite & IT Services in KL

While you are here, our KL branches also handle:

• Company IT Services Onsite — a single technician visit for a mix of office IT issues
• Outsource IT support for small businesses — ongoing coverage for business offices
• IT support and infrastructure set up — planning for new or growing offices
• Office network setup & upgrade services — cabling, router and switch configuration, WiFi deployment
• On-site IT support — office and home technical assistance across KL
• Office computer service — PC slow upgrades, parts replacement, and free onsite checking

Managing IT for your whole business on an ongoing basis? Visit klcomputer.my, our dedicated site for outsourced IT support and corporate maintenance across the Klang Valley, including business IT support.

FAQ – IT Support & Maintenance Package KL

• What does the IT Support & Maintenance Package include?
  It covers overall support, service, and repair of all computer devices, email and hosting support and maintenance, onsite preventive maintenance every 2 weeks by department, unlimited onsite visits for breakdowns, and unlimited phone, email, and remote support within 3 hours.
• How much does the package cost?
  The IT Support & Maintenance Package for 8 to 10 PCs is priced from RM390 to RM590, depending on the exact scope agreed for your office.
• Does the package cover hardware replacement cost?
  No. The package covers support, service, and preventive maintenance, but does not include hardware replacement cost. Additional cost applies for any extra system or hardware requested.
• What is included for free under the package?
  The package includes a complimentary motherboard CMOS battery replacement annually if necessary, and a complimentary physical clean-up of computers every 3 months if necessary.
• Do we get reports on the work done?
  Yes. Monthly reports are provided to management covering all work done under the package.

Ready to Set Up Your Office IT Maintenance Package?